Unsure how to get started or if Charli is right for you? Here's some frequently asked questions we get from new users like you.
How is the Free plan different from the Pro or Grow plans?
We’re on a mission to organize the content of work and life so we created the Free forever Charli to help you do just that. You get unlimited access to upload as many files and links as you want, Charli’s AI categorizing and tagging capabilities, and the ability to create as many content canvasses as you like. So you get access to all the essentials free forever. The biggest difference between free and paid plans is the ability to add more email accounts that can send content to Charli and adding multiple cloud drives. So if you have Google Drive and Dropbox, you’d benefit from upgrading to Pro so you can organize content and find stuff in both cloud drives. Pro and Grow also come with the ability to work with advanced content types like expenses, contacts, and calendars, as well as several other enhancements like multiple content canvas templates and multiple email templates for shared canvases.
How do I try out the Pro or Grow plans?
Our Pro and Grow plans are currently in private beta. If you’re interested in trying our Pro and Grow ahead of our public launch, add your name to the waitlist above. Get bumped up the waitlist for every friend you share the link with. Want even more waitlist credits? Send an email to email@example.com with what you’re excited to try from the Pro and Grow plan.
Can I use Charli Free forever?
You bet! Charli is free to use indefinitely. The FREE plan will remain free forever for individual use. We’re planning to offer a free 30 day trial of Pro when we launch publicly later in 2021, more than enough time to try some of the advanced content types, collaboration, and higher file upload limits.
What is a Charli content canvas?
Charli brings all your files and links together in a single place, grouped by the relevant #tags, beautifully visualized on a canvas. The canvas allows you to see your content at-a-glance anytime your ‘Find’ content within Charli. Coming very soon you’ll be able to create static canvases that can be shared with public links, like a Pinterest board but for your documents, links, and expenses. You can create a content canvas for anything. Create a canvas for business invoices that can be easily shared with your bookkeeper or keep track of everything to do with your home renovation.
Does Charli work with Dropbox, One Drive, iCloud, or Box?
Yes...but it’s currently only available to those in our Pro plan private beta. On the Free plan you only have access to Google Drive as your primary cloud storage until we launch our Pro and Grow plans. Everyone will have access to multiple cloud storage options soon! Sign up for the waitlist so you’ll be one of the first to know. Unlike other tools, on the market, we don't just aggregate content from all your existing tools and provide a universal search bar.
Can I add expense tracking to my Free plan?
For a limited time, we are allowing Free plan users access to unlimited expense tracking. However when Pro plans launch you’ll no longer be able to process additional expenses. Don’t worry, you’ll still have access to the existing expenses you processed.
Are there any discounts for Pro and Grow?
We offer discounts through some of our partners. If you are a not-for-profit or student please fill out this form and let us know what you’d like to use Charli for. Don’t forget to mention you are a not-for-profit organization or student in the message.
Do you have monthly or yearly billing plants?
Yes! You can use Charli month to month and cancel at any time. However we are offering a 25% discount for yearly plans in 2021.
How is my payment being processed?
We use Stripe to process your payment. It’s the same payment provider used by some of your favorite companies like squarespace, Uber, and Shopify. We do not handle your credit card information directly.
Can you integrate with my company's custom in house technology?
Do you have a public API?
Yes (ish). We have an API but it’s not yet public. We’re working with a group of invite only beta partners for our launch. If you’re interested in building integrations for Charli, sign up for the waitlist here.