When processing an Engagement Letter, you may receive an error within Charli due to one of the current limitations with engagement letter processing outlined below:
Multi-Address Support
Currently, Charli does not support processing multi address engagement letters. We ask that you not process these types of engagement letters as you may receive an error.
Batch Uploading Engagement Letters
Currently, if you upload multiple engagement letters at one time, some engagements letter may fail to process resulting in an error. You can restart the workflow on the failed Projects by clicking the failed stepper.
PID Accuracy
There may be instances where the PID could be inaccurate as there could be multiple PIDs related to a property in GIS. In this instance, Charli will respond back to your request with the following message:
Assessment Data Coverage
At the moment, we only support Assessment Data for cities that offer it in their Open Data. This includes the following cities:
- Abbotsford
- Burnaby
- North Vancouver
- Squamish
- Surrey
- Vancouver